Why is the Optimum internet outage trending today?
Optimum internet services in West Virginia and parts of Ohio are down due to a third-party infrastructure issue. The outage began around 5:30 p.m. UTC on November 11, 2026.
What happened
- 11 Nov, 17:30 UTC
Optimum reports service disruption in West Virginia and parts of Ohio due to a third-party infrastructure issue [1].
- 11 Nov, 18:00 UTC
Optimum says service has been restored in West Virginia [1].
What you need to know
The outage affected Optimum customers in West Virginia and parts of Ohio.
The issue was caused by a third-party cutting a line.
Optimum is working with the third-party provider to restore service.
The exact timeframe for full restoration is not yet known, and some small areas may still be experiencing issues.
Background
Optimum customers in West Virginia and parts of Ohio experienced internet service disruptions on November 11, 2026. The outage began around 5:30 p.m. UTC and was caused by a third-party cutting a line. Optimum is working with the third-party provider to restore service as quickly and safely as possible.
Questions people ask
What caused the Optimum internet outage?
The outage was caused by a third-party cutting a line.
When did the outage begin?
The outage began around 5:30 p.m. UTC on November 11, 2026.
Has the outage been resolved?
Service has been restored in West Virginia, but some small areas may still be experiencing issues.
Where this came from
Found through Google Trends and drafted with AI from at least two cited sources. Published automatically after passing our automated checks for sources, wording and safety. It may not have been reviewed by a person yet. Report a correction.