Why are ASB bank payments failing in New Zealand?
ASB is trending due to a technical glitch that caused many credit, Visa debit, and EFTPOS cards to be declined. The outage affected ATMs and payment terminals, leaving some shoppers unable to pay for groceries and fuel.
What happened
- Earlier, 20:00 UTC
Customers report declined payments at checkouts and fuel stations [1], [2].
- Later
ASB confirms the technical issue and works to resolve it [2].
- Later
The bank announces that ATMs and card payments are functioning again [1].
What you need to know
The outage impacted EFTPOS, credit cards, and Visa debit cards [1], [2].
ATM services were also disrupted during the event [1], [2].
Some users noted that online transfers continued to work during the glitch [1].
The specific cause of the technical issue has not been detailed beyond being a 'technical issue' [1].
Background
The disruption caused significant delays at Auckland McDonald's drive-thrus and forced roughly 20 people to leave a Westgate Costco without their items [1], [2].
Affected users reported seeing 'system limit declined' messages on payment terminals [1].
Questions people ask
Are ASB cards working now?
Yes, the bank has confirmed that card payments and ATMs are back in operation [1].
What services were affected?
The issue hit EFTPOS, Visa debit, credit cards, and ATM services [1], [2].
Where this came from
Found through Google Trends and drafted with AI from at least two cited sources. Published automatically after passing our automated checks for sources, wording and safety. It may not have been reviewed by a person yet. Report a correction.